{"id":1770,"date":"2020-10-10T06:09:22","date_gmt":"2020-10-10T11:09:22","guid":{"rendered":"https:\/\/fondorotatorioilc.com\/site\/?page_id=1770"},"modified":"2026-08-01T07:28:32","modified_gmt":"2026-08-01T12:28:32","slug":"informe-de-peticiones-quejas-reclamos-informes-y-solicitudes-de-acceso-a-la-informacion","status":"publish","type":"page","link":"https:\/\/fondorotatorioilc.com\/site\/transparencia-y-acceso-a-la-informacion\/informe-de-peticiones-quejas-reclamos-informes-y-solicitudes-de-acceso-a-la-informacion\/","title":{"rendered":"Informe de Peticiones, Quejas, Reclamos, Informes y Solicitudes de acceso a la informaci\u00f3n"},"content":{"rendered":"\n\n\n<p style=\"text-align: center; background-color: rgb(250, 204, 204);\"><span data-ogsc=\"\" data-olk-copy-source=\"MessageBody\" style=\"border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;\"><strong>SEGUN LEY 1474<\/strong>&nbsp; en su <strong>ARTICULO&nbsp;76.<\/strong><\/span><strong>&nbsp;<span data-ogsc=\"\" style=\"border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;\">Oficina de Quejas, Sugerencias y Reclamos.<\/span>&nbsp;<\/strong><span style=\"font-size: 1.125rem; font-weight: var(--bs-body-font-weight);\">En toda entidad p\u00fablica, deber\u00e1 existir por lo menos una dependencia encargada de recibir, tramitar y resolver las quejas, sugerencias y reclamos que los ciudadanos formulen, y que se relacionen con el cumplimiento de la misi\u00f3n de la entidad. La oficina de control interno deber\u00e1 vigilar que la atenci\u00f3n se preste de acuerdo con las normas legales vigentes y rendir\u00e1 a la administraci\u00f3n de la entidad un informe semestral sobre el particular.<\/span><\/p>\n\n\n\n\n\n\n\n\n\n<p><a href=\"https:\/\/fondorotatorioilc.com\/site\/wp-content\/uploads\/2026\/07\/INFORME-PQRS-SEMESTRE-I-2026.pdf\"><font dir=\"auto\" style=\"background-color: rgb(255, 255, 255); vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">Informe de Peticiones, Quejas, Reclamos, Solicitudes y Felicitaciones 2026 <\/font><\/font><\/font><\/font><\/font><\/font><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"background-color: rgb(255, 255, 255); vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">-01<\/font><\/font><\/font><\/font><\/font><\/font><\/a><\/p>\n<p>_____<\/p>\n<p><a\u00a0href=\"https: fondorotatorioilc.com=\"\" site=\"\" wp-content=\"\" uploads=\"\" 2026=\"\" 07=\"\" informe-pqrs-semestre-i-2026.pdf\"=\"\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"background-color: rgb(255, 255, 255); vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><\/font><\/font><\/font><\/font><\/font><\/font><font dir=\"auto\" style=\"background-color: rgb(255, 255, 255); vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"> <font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><\/font><\/font><\/font><\/font><\/font><\/a\u00a0href=\"https:><\/p>\n<p><a href=\"https:\/\/fondorotatorioilc.com\/site\/wp-content\/uploads\/2026\/07\/INFORME-PQRS-SEMESTRE-II-2025.pdf\"><font dir=\"auto\" style=\"background-color: rgb(255, 255, 255); vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">Informe de Peticiones, Quejas, Reclamos, Solicitudes y Felicitaciones 2025 <\/font><\/font><\/font><\/font><font dir=\"auto\" style=\"background-color: rgb(255, 255, 255); vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"> <font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">-02<\/font><\/font><\/font><\/font><\/a><\/p>\n<p><a href=\"https:\/\/fondorotatorioilc.com\/site\/wp-content\/uploads\/2025\/08\/INFORME-PQRS-SEMESTRE-I-2025.pdf\"><span style=\"background-color: rgb(255, 255, 255);\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">Informe de Peticiones, Quejas, Reclamos, Solicitudes y Felicitaciones 2025<\/font><\/font><\/font><\/font><\/span><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"> -01<\/font><\/font><\/font><\/font><\/a><\/p>\n<p>_____<\/p>\n<p><span style=\"background-color: rgb(255, 255, 255);\"><a href=\"https:\/\/fondorotatorioilc.com\/site\/wp-content\/uploads\/2025\/08\/INFORME-PQRS-SEMESTRE-II-2024.pdf\">Informe de Peticiones, Quejas, Reclamos, Solicitudes y Felicitaciones 2024-02<\/a><\/span><\/p>\n<p><a href=\"https:\/\/fondorotatorioilc.com\/site\/wp-content\/uploads\/2025\/08\/INFORME-PQRS-SEMESTRE-I-2024.pdf\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">Informe de Peticiones, Quejas, Reclamos, Solicitudes y Felicitaciones 2024-01<\/font><\/font><\/a><\/p>\n<p><a href=\"https:\/\/fondorotatorioilc.com\/site\/wp-content\/uploads\/2024\/07\/informe-pqrs-semestre-2-2023.pdf\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><\/font><\/font><\/font><\/font><\/font><\/font><\/a><\/p><p><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">________________________<\/font><\/font><\/font><\/font><\/font><\/font><\/font><\/font><\/p><p><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><a href=\"https:\/\/fondorotatorioilc.com\/site\/wp-content\/uploads\/2026\/08\/INFORME-SOLICITUDES-DE-INFORMACION-2026-01.pdf\"><font dir=\"auto\" style=\"vertical-align: inherit;\"><font dir=\"auto\" style=\"vertical-align: inherit;\">Informe solicitudes de informaci\u00f3n<\/font><\/font><\/a><\/font><\/font><\/font><\/font><\/font><\/font><\/p>\n<p>________________________<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"SEGUN LEY 1474&nbsp; en su ARTICULO&nbsp;76.&nbsp;Oficina de Quejas, Sugerencias y Reclamos.&nbsp;En toda entidad p\u00fablica, deber\u00e1 existir por lo menos una dependencia encargada de recibir, tramitar &hellip; ","protected":false},"author":1,"featured_media":0,"parent":1378,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/pages\/1770"}],"collection":[{"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/comments?post=1770"}],"version-history":[{"count":18,"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/pages\/1770\/revisions"}],"predecessor-version":[{"id":4466,"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/pages\/1770\/revisions\/4466"}],"up":[{"embeddable":true,"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/pages\/1378"}],"wp:attachment":[{"href":"https:\/\/fondorotatorioilc.com\/site\/wp-json\/wp\/v2\/media?parent=1770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}